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Channel Manager

Channel Manager

Promote the sale of Networks Unlimited product portfolio by developing relationships with resellers, focusing on sales out of the product portfolio and grow the business incrementally. This role will work in conjunction with our Security and Networking Product Managers and Vendors.

Key Responsibility Areas:

o Grow the market for the NU product range within Mauritius and Seychelles
o Recruit resellers via personal visits, telephone and email contact in order to onboard them as our partners and sell our products.
o Ensure that they achieve the correct levels of sales and technical readiness.
o Via programmatic engagement ensure they take part in our Go to Markets (marketing campaigns)
o Be able to professionally represent the company via presentations and telephonic and webex engagement.
o Professionally and efficiently manage partner engagement with a view to maximizing the client experience. This should be achieved through:
 Adhering to Telephonic Etiquette guidelines;
 Continuous Product knowledge improvement (ongoing training);
 Cross and up sell of available products;
 Fast but accurate responses to email and telephonic quote request;
 Skillful price negotiation using system tools available
o Deal with partner related queries on our products
o Report on partner pipeline
o Share weekly funnel prospects on all leads and outstanding quotations listing
o Display accuracy regarding messages, quotes, orders, and information given
o Consult with partners to establish the needs of their business
o Increase overall customer satisfaction of new and existing partner base
o After hours attendance at reseller functions may be required

Education& Experience: • Matric passed with exemption (essential)
• Relevant Degree / Diploma (preferred)
• Min 3 – 4 years’ front line sales experience in similar products (essential)
• Senior Account Management experience (essential)
Technical Competencies: • Sales certifications
• MS Office Suite (intermediate – essential)
• Experience in Distribution and Reseller Channel in Mauritius
Behavioral Competencies: • Analytical Thinking & Decision Making
• Outgoing personality & good interpersonal skills
• Business Acumen and Process Management
• Action Orientation
• Drive for Results
• Composure, Customer Focus
• Self-Development
• Accept ongoing change

Jobs & Services, Jobs
29 August, 2016